# 4 common mistake in customer service

In customer service, we can often see the error like Communications that do not match a specified time, or to change without notice. Are the problems of service providers. Which affect the reliability and stability of the organization. Most of the errors that providers are not effective enough in dealing with the needs of the customer, and one is not conscious of the responsibility for that.

Use of academic theory to the interaction in services. If it is appropriate for the specific circumstances of the interaction. If there is a clear demand that can be met by the company, and seem to have a few extra minutes to explain the services offered can be a real win-win opportunity, but it has to be done in the right context. For example. To transfer funds to a person who was raised interest rates on new accounts just to talk to people who have recently had a bad experience with an existing or new products to try to explain the clear. hurry to get a good idea of ​​what will be the winner incented which usually refers to the service of the interaction. May be given to minimizing agent can offer three or four different. That is what the service should look to approach customers because we use power or force is what customers like and do not accept the conditions of use, which means you may lose customers, since it is not well known enough. or try to work jointly together.

That customers are smart enough to know what is true and i do not need to deliberate or to check before paying for good service and when it is not. For example. Your customers, and I just hit the drive-through fast food female voice that I asked if we wanted to try again and when I said no thanks, gruff male voice youths came on the speaker and still use the rest of the. order to make it clear that I was welcome to me my son started laughing so hard, the cashier was visibly upset. There is a time and place for automating a system that is up to the client in a positive or negative.

Finally, Do not get emotional over the rational or conscious decision, because you may be lacking in the work and the client did not intend to.

#3 Book review : My life in ruin

Every person in this world. Different occupations vary. Whether police officers or doctors are the profession of faith. And higher income from work. Today I would like to offer movies on a professional tour guide. This job is ideal for people who like to travel around the world and to be patient with the needs of tourists. To focus on acting. The place to talk is another important factor that makes a solid career . this movie in my life in ruins.

Georgia, a former teacher who turned a career as a tour guide for the tour was full of crazy girl Georgia is the best deal  do not know what to put. That makes her frustrated life, especially about love. When she met up with the tour , They suggest that there is a way for women to find out how to live better than the synthesizer. To fall into the arms of the Greek man. Standing in front of her all along. also she never see him anymore.

The film should be willing to watch a movie because the story is quite short and quick, but I can assure you that anyone watching this film will be like, and watching this movie again.

Finally, I hope you enjoy with this movie and enjoy your long weekend on end of the year 2012 that I would like you happy and good health in new years 2013.

Case Study#3 Mountain Dew and Other Brands Use Extreme Sports to connect with Gen Y

Sports of all kinds are all beneficial to the body as a result of various organ systems. Body movement and muscle strength, durability and strength to the body based on the development of youth and vigor. Popular sport and a way to support companies that support the football shirt or investment. This blog I want to present sponsor extreme sports is red bull company. extreme sport suitable for gen y and gen x , it was popular sport of the world.

Red bull have supported for sport such as
Red Bull New York. Football competitions in the USA in Major League Soccer.
Red Bull Racing team to race in Formula One city in Austria.
Manual del Toro and Maria Abruzzo wait. Formula One racing team in Italy.
Team Red Bull Racing Team NASCAR channel.
Red Bull Salzburg City. Football and Hockey teams in Austria.
Red Bull Racing Team, Kathy M Motorcycle Motocross and MotoGP.

 

In addition, Red Bull also sponsors sports teams, for example. Air League match. Red Bull Air Race World Series (Red Bull Air Race World Series) and Red Bull Golden Eagle basketball team in the Philippines.

#2 Destination Thailand: PAI (Maehongsorn)

In winter, near the end of this year, all of whom were thought to rest and fog in the morning mixed with the simple nature. What I have suggested is. Pai in Mae Hong Son province. May seem a bit far from Bangkok, but worth it to experience the wind and fog from Bangkok takes about 8 hours. Of course, anyone who has visited the town. 

I would not have to wake up early in the morning the mist. Columbian coffee. Native and breakfast. If you visit the city, you can rent a bicycle to explore the city a comfortable ride. Or rafting the Pai River. Another option is a travelers favorite. Alternatively, elephant trekking, there will be a new style of play.If you want to explore the natural attractions. 

It has a full keyboard, which I like a waterfall can be reached easily by car. The Red Lahu hill tribes living in the vicinity. The area around the waterfall wild rubber trees. Located about 8-9 kilometers from Pai Mo Paeng Waterfall near. Purple Waterfall Necklace. But he was not limited. If you want a beautiful waterfall near the town, they have to try to visit a waterfall located at Tambon Mae Yen, Mae Hee, Pai, about 7 kilometers away from the 3-storey high waterfall and the beautiful Pai ever.

Where to eat.

Ban-Benjarong a reputed restaurant in Pai's professional craftsmanship ever. There are many foods that are very famous. It is dubbed the most "and make the tree" this dish is known. Because each. "Home plate" is a restaurant that skilled professional. To open a restaurant at home. Food here is so unique.

Where to shop

Walking Street is located in Tambon Wiang Tai . New this week is important that this road is the road to Pai access to local attractions and many of the signs. Pai Walking Street from tribes and villagers in Pai native products. Souvenirs to sell to tourists from other panel products to the merchants began to occupy more and more trade with each other and cause a pedestrian street and the Pai Pai to finish off the work begins. Pai District Office Pai River is closed to traffic on either side of the store is filled with a variety of goods that tourists can buy souvenirs, clothing, picture postcards, as well as a variety of restaurants and entertainment in full this road.

What activities the tourist can do

Rafting the Pai River.

Cycling.

Rubber raft.

Place to visit

Yunnan Chinese Cultural Centre, home to peaceful lakes, or "the Chinese Yunnan" is located in Tambon Wiang Tai Pai. About 4.5 kilometers away from Pai from Wat Nam Hu and a beautiful landscape around the mountain.There is also a Chinese village. People have a unique style of dress that tribe. The original traditions. Chinese Culture Center in Yunnan is home ground (home to the Clay) lined which is a Chinese restaurant in Yunnan. And a souvenir shop. A square yard is a pond and walking are also the home of the tent and services of interest to tourists.

When is the best time for visit

Should go early to late winter because of the weather and fog in the morning. For people who like fresh air and pure in this range, there is not a lot of season. Cancun is not the subject of the jacket should be prepared to protect it from the cold.

The best of old temple in Thailand

wat mangkorn kamarawarch.is The temple was popular by China people and  Thailand people to pay homage to the prosperity and surpluses for themselves and their families. This temple was established in the year 1871 took eight years to complete construction. The architectural style of southern China's currency is so Chaozhou. By the Plan in accordance with a Temple Wat Luang is Htuolkbal Dame Cathedral first. The center is the temple. Behind the temple is the temple of God. Wood and brick building used as a key material. Every year my family and I went to the temple to worship the sacred home for the sacred in everyday life.

From the entrance. Go to Dame Cathedral Htuolkbal. The gods fourth episode in the series warriors and Chinese weapons and items, such as harp, swords, umbrellas pagoda, the Chinese believe that the God of the cover part to protect the North and the 4 West, next to the Cathedral Dame Htuolkbal the temple is a statue of Buddha of measure. If you have a chance or if they have merit. I should come to this temple, you will be impressed.

The nap is nonsense.

As we know very well that sleep is considered the best choice. That we should all be sleeping enough. But rarely enough for the couch much. I wanted to take a nap for a few minor things that could be useful as well, and it is considered as a form of relaxation.

A nap on a table or a bed, it is actually my first time ever you can relax in comfort. The nap is one that reduces hormones that cause stress by nap only 20 minutes after we got up to 8 hours is the power, we had better sleep for another 20 minutes in the morning, which so this results in a sense of relaxation and pushing and working hard, or things that need to be more responsible. Furthermore, the nap during the day can increase the memory to the brain can increase plus things to remember is to be recognized more quickly and accurately than ever are separate and. nap during the day. This reduces the risk of death from heart disease, especially in young and healthy.

Another advantage that comes with it is a nap. The added motivation to exercise. Of medical information by saying that. A nap before workout. Allows for a more effective workout. Whether you run faster and farther distances. It also makes it more cheerful state of mind as well as the only one sleeping four hours a day. Lilly is obvious. But when it is just a 20-minute nap symptoms were fatigue resistance will be gone and I have to force it to do things like other people and they are adequate. However, the symptoms of which are said to be missing only for a short time only, it is not a active throughout the day in any way. Therefore, it is useful to nap, but do not forget to take plenty of rest at night as well. The rest is considered normal.

Khitchakut Moutain. Everyone must to go.

Khao Khitchakut  The district covers an area of tamarind. And subdistrict were Khitchakut. Chanthaburi. And also the importance of river water Chanthaburi. The forest in this area is the tropical rain forest and deciduous forest. There are a variety of herbs and wild orchids. Including rare species is Bahadur. Tourist attractions in the area. Khao Khitchakut waterfalls bison, elephants, waterfall, North Peak and The King of particular interest that Footprint that will worship him or his Khitchakut antimony.

The trail up to the summit Khitchakut. As the successor to a long tradition. I have faith that it will be high. Practice and mental endurance. Indefatigable continued difficulties in the past will walk up to the summit. However, at present there is a bus service to the public. Traveled to worship the Footprint is easier.

          Activities in the gunwale worship Footprint. Which is enshrined on the hilltop sleep at Khitchakut moutain. The route begins at the distance of 8 km by road antimony and walk up the hill for about 1.2 miles to the summit overlooking Khitchakut or Khao Phra Bat is a geological phenomenon. To be tied to the legendary Buddhist pagodas and stone Footprint. Hermit monks overturned stone yard caves Racing Indra. Rocks shaped like giant tortoises and elephants. His peak, which is cool. Mountains overlooking the pool, he said Kim Sin Koh Nom Sao and downtown Chanthaburi clearly.

What's in peptein.

The meaning of it is. Subunits with peptides derived from soy. (The smallest unit of protein is amino acids) in the soybean crop in the world, it is the United States, so it has to work out soy products to use multiple formats. Fermented food products such as Rotten beans miso sauce. These peptides were everywhere. In addition, soy milk, soy protein, as we have known. What is the metal that is fermented soy products such as fermented, such as miso and fermented soy milk, soy peptide Master Fung had them. Glutamic acid is a precursor to the neurotransmitters that are used to create the alpha waves to his advertising ... if so, you got the same msg here. Because it is a single chain glutamate. Glutamic acid derivatives. 

Absorption in the body. Peptides are absorbed most of the small intestine. As well as amino acids. By the absorption process. He stated that peptides absorb more amino acids, which is correct, but the Absorptive cell that Microvilli will be processed the peptides into amino acids, being the difference. Molecular mechanisms peptidase enzyme group differences in concentration of Na +.

Digestion and absorption of protein. Try to find in this part of the digestive system where it texts. That means we will be eating a peptide, it does not necessarily mean it will lead to the creation of neurotransmitters. (Neurotransmitter) that bad at all. To clarify this point, in which the manufacturer is not clear. So we had to get a cup of tofu, soy peptide in the same bag, 5 Baht

The king's speech. A good movie forever.

If you are looking for a good movie about a movie that I highly recommend training yourself to say it is represented by the transfer of impediment and requires patience in training than normal. The film won the Oscar for Outstanding Lead Actor.

The story of a man who later ascended the throne as King George 6 Father of Queen Elizabeth 2, after the abdication of his brother. George had reigned without a prepared mind. But with a stuttering problem, which led to concerns that it would not be appropriate. A good king. George was aided by Lionel Los therapist and a speech impairment. And the friendship. And the King George is great later.After the death of King George County and the fifth, who is the father. Taking the throne with a reign of Prince Edward. As a result, Bertie. With speech. Have reigned in the name of King George 6th of England, because the country is in the cusp of entering the war and needed. A strong leader, Bertie's wife Elizabeth. And future queen. Her husband had arranged to meet with Lionel professionals are treating speech disorders.Very difficult from the start. The treatment and the treatment of the common ways new treatment, which generated a deep friendship between the two men. With the help of the log. Including family, government and Winston Churchill, King George, VA 6 will have to overcome a stutter to it. The population of comfort to wake him up to take the side of a nation at war.

Case study #2 Blogs - a great marketing opportunity-To cheat?

Marketing teachers do not want to believe this. But not everyone was excited about the market as fast as we do. Even when they really understand the market.

Even when they have been educated about the importance and even when they know that the real power of the market in marketing and advertising products and services on the Internet. whether facebook, twitter, blog, etc.

Blog is one part of advertising on internet , which have faster and convenience for advertising and most popular on social network for contract and connecting in marketing and some business online.

But there is a risk of contact with the world market because of its reliability and the guarantee of being a little deceptive because sometimes it may not exist anywhere in the world.

I have blog but it isn't advertising , it shared and shown comment opinion about news , emotions and interesting story for check feedback of my blog. 

Case study#1 Blog: The death of television

TV is dead because of rapid evolutionary change. But most people do not know about the television industry. The wholesale collapse of traditional TV is people can watch and get information , news , entertainment on internet which have convenience and faster than TV. Most people are interested in the content on iPad, video, voice, smart and computer YouTube, Netflix, iTunes - Apple and soon to be launched TV are changing the way we consume video content.

Changing world of TV viewing on youtube is the internet. This means that people can watch on demand anytime anywhere with internet. You can watch the violence against children and young people with no limit. Recognizing the popularity of  iTunes, Amazon , Netflix, and other Internet services, with nearly a dozen TV shows have reason not advertising any longer. And that's just from the ads interrupt the flow of the story and drama. TV favorite is to be all in one right after the other, but they are spread out over the cable television over a week, and switch to random, repeat, and worst of all, to show that adverse you are. little interest in watching. 

Different Between Public Relations and Corporate Social Responsibility (journal chapter 1)

Corporate social responsibility and public relations are nowadays reference points in the communicational and image activity of companies within the context of communities where they operate. 

Both concepts refer, each in its own representative way, to the way in which organizations choose to communicate with the categories of public involved in their activity. While public relations propose to build and maintain a long term positive image, reputation and popularity of the company.

So that all categories of public have a most transparent and clear vision of the company and its activity, corporate social responsibility intends to meet various social problems facing the communities where the company operates in order to help improve their quality of life. 

Corporate social responsibility was a phenomenon that easily spread in developed countries because its necessity was understood both by the companies initiating such programs and by the beneficiary communities, considering that a company has the duty to support the community, to be its “good citizen” and neighbor. 

Naturally, there were skeptics who claimed that this type of activity was but a public relations instrument meant to improve the image capital of the company and its financial performance.